FAQs

 

Products

 

Beansprout Husk Pillows

1) How are Beansprout Husk Pillows suitable for babies?

It is served as a weighted pillow for babies. It can simulate the hands of a mother which calms the babies when they sleeps. In addition, movements of Beansprout Husk creates a “White Noise” which is scientifically proven to calm babies. Our Beansprout Husk Pillows are made with 100% natural materials to ensure that it is suitable for babies. 

 2) Is the Beansprout Husk Pillows safe for babies to use?

Our Beansprout Husk are sourced locally in Singapore. It has gone through UV sterilise and sun-dried. We only uses 100% natural materials for our Beansprout Husk Pillows. Our Inner Pillows Cover and Pillow Covers are made with 100% cotton.

 3) Can newborn babies uses Beansprout Husk Pillows? Isn’t it too heavy for the babies?

Our Beansprout Husk Pillows are suitable for newborn babies. Our Beansprout Husk Pillow are 130g & 240g. As the husk are movable, simply push the husk towards the end of the pillows if you are afraid it will be too heavy for the baby.

 4) I really like your Beansprout Husk Pillows but I am an adult. Can I use your Beansprout Husk Pillows too?

Yes definitely! Our Beansprout Husk Pillows are suitable for all ages. Though it might not calm you down anymore but it will certainly serve you well as a neck/arm rest pillows. We know our pre-made sizes are too small for you. Hence, we do customization for our Beansprout Husk Pillows. Simply PM us for preferred dimension and we will get it done for you.

 5) How do I take care of the Beansprout Husk Pillows? How long does the Beansprout Husk Pillows last?

As the pillow covers are removable. You can wash the covers in machines. You are also recommended to sun-dry the Beansprout Husk Bag if it gets wet. Try to prevent it from any moistures. Babies salivate and milk that spilled on the covers will be fine without sun-dry. You can simply wipe it off with a cloth. We will provide a product care instruction card on every Beansprout Husk Pillows.

The pillows will last for a few years depending on how frequent the usage. You will need to change a new bag of Beansprout Husk when the husk disintegrate into smaller particles.

 

Baby/Toddler Bibs

1) Are your bibs machine washable?

Yes. Our bibs are all machine washable. We uses 100% cotton to make the bibs.

 2) How are your Bibs different from the others?

Our Bibs are all 3-ply and are made with 100% cotton. It consists of 1 layer of cotton fabric and backed with 2 layers of cotton flannel for more absorbent. We also added an additional adjustable snaps for more utility.

 3) Which Bibs are more suitable for my baby?

We offers 2 sizes of Bibs. Baby and Toddler Bibs. Baby Bibs are suitable for newborn babies up to 24months. And Toddler Bibs are suitable for 12months up to 48months. All our bibs have 2 adjustable snaps. Measurements for the bibs are all stated on our product description. Please make sure you purchase the suitable bibs for your baby.

 

Pre-walker Baby Soft Shoes

 1) How do I purchase the baby soft shoes?

Our Pre-walker baby soft shoes are all made-to-order. Simply choose any fabric from the pillows or bibs you like and PM us. We will custom made your orders using the fabrics you like.

 2) Is the pre-walker shoes suitable for babies? I heard babies under 1 years old are not advisable to wear shoes.

Our pre-walker soft shoes are made with 100% Cotton. It is soft and comfy enough for the babies to wriggle their toes. We offers 2 sizes right now. 4 inches and 4.5 inches. It is suitable for babies up to 6months and 9months respectively. Do PM us if you requires a different measurement for the pre-walker baby soft shoes.

 

 

Order & Payment

 

 1) Can I change my order after I have paid?

We do not promised that you can change your order but we will try our best to assist you.

Please chat with us or email us at order@gentlelovesg.com

 

Production & Customization

 

1) How long is your lead time for production or customization?

For made-to-order or customization products, our lead time currently is between 7 – 10 working days.

For ready stocks, orders will be mailed out within 1-2 working days (Working days does not include Saturday, Sunday or Public Holiday)

 2) I bought it as a gift for my friend. Can you delivery it directly to my friend?

Yes absolutely! You can simply provide us with your friend’s name, address and mobile number.

 3) Can I include a message in my gift that is purchased for my friend?

Definitely! We provide our special handmade fabric gift tag. Simply provide us with the message you want and we will get it done for you.

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