We do not accept exchanges or refunds for Beansprout Husk Pillows, Bibs, Baby Booties and other products inclusive due to hygiene reasons, and they are made-to-order.
If it is the case of incorrect / defective item sent, we apologise for it. Please contact us here and we will get back to you at the soonest.
To ensure you have a pleasant shopping experience with us, we strongly encourage our customers to read all product descriptions carefully. If you have any questions regarding our products, please do not hesitate to drop us an email via our Contact Form or speak to us through Live Chat for assistance before placing your orders.
Thank you for your understanding!