Return & Exchange

All goods sold are non-exchangeable and refundable. We strictly do not accept exchanges or refunds due to hygiene reasons.

In the event, you have received a defect / incorrect item from us, please have us notified within 7 days from date of delivery by emailing us at info@gentlelovesg.com with the following information:
- Order number
- Photo of evidence
and we will get back to you at the soonest. 

To ensure you have a pleasant shopping experience with us, we strongly encourage our customers to read all product descriptions carefully. If you have any questions regarding our products, please do not hesitate to drop us an email via our Contact Form or speak to us through our social media for assistance before placing your orders.

Thank you for your understanding!